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How to Develop Your Design Philosophy
The best brands have a visionary who sets the design philosophy (product strategy, vision, & goals), then validates with users. Here's how to develop yours.
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Is Your Sales Software Broken, or Is It Your Processes?
Sales software problems are often process problems in disguise. Here's how to tell what the real issue is and how to solve it.
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Dissolve Complexity, Deliver Simplicity: The Drawbackwards Way
Our team designs business success by dissolving complexity and delivering simplicity. This is the Drawbackwards Way.
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Designers need an Awesome LinkedIn Profile – 7 Top Tips
Let’s face it, LinkedIn is important. It’s very important. LinkedIn is first public edifice of your career likely to be seen by would-be employers. It is used heavily by people who spend most of their day looking to fill design roles as it presents a credible account of your previous experience. It ..
Quarantining Complexity with Strategic UX Design and Development
The best software quarantines complexity, or shifts decision-making responsibility from users to the code. Use these UX design & development methods to do it.
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Empathy Exercises for Winning Customers and Avoiding Losses
See our favorite empathy exercises for gathering real insights from real people and designing user-centered experiences, including customer empathy maps and more.
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3 UX Design Predictions for 2018
In 2017, we all learned that with great design power comes great responsibility. Here's a look ahead at the UI/UX design trends we expect to see in 2018.
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Avoid “Like” in Job Interviews
As a digital product design manager, I care what people are passionate about. Doing work you like is important.
As an enabler of professional development at Zalando, I love to help designers build skills and rotate through jobs that give them joy, meaning and satisfaction.
But as a hiring manager ..
Designers Need to Toughen Up
Let’s face it, even in organizations with a mature design culture, businesses ultimately make decisions based on $, %, CAPEX, OPEX, economic modelling and other financial related considerations. Therefore, if UXers really want to be seen as more than those altruistic guys who are concerned with how ..
The Things I Don’t Know Give Me Comfort
At a meeting the other day, a client painted a verbal Euler diagram of two sets: what he knows he doesn’t know, and what he doesn’t know he doesn’t know. He spoke of the former set as a more fathomable space, given its finite nature.
I, however, got to thinking how both of these sets, or rather, th..