How to convince company leadership to care about accessibility — a guide

Over 11,000 ADA lawsuits were filed in the US in 2019 and 26% of Americans have a disability. How do we get our leadership to take action? Continue reading on UX Collective »

How accessible are the Canadian COVID vaccination landing pages?

During my last appearance on the Now with Dave Brown morning show in March, we spoke a fair bit about the general lack of inclusion of… Continue reading on UX Collective »

Have we been building products all wrong?

Are opinionated products necessary for differentiation in a competitive market? Or do they impose undue limitations? Continue reading on UX Collective »

Do I know enough about the problem to prescribe a solution?

The prescription vs. the platform approach.Picture Jon. Jon is a first adopter (early consumer) of a startup that’s trying to design a better way to roast salmon using a toaster oven. He’s smart, 35, and a working professional. He spends his evenings answering work emails and watching Dora the Explo..

The role of transformational leadership in design

As my team has been focusing on elevating each team member, we’ve started looking at what makes a good manager and how we can train them. Continue reading on UX Collective »

Tell me when to use it

“Here’s our cool new audio tagging AI thingy. It identifies and labels sounds in real-time without an internet connection.”“Wow, cool, neat!”…then they proceed to never use it. Telling me when to use something is a growth hack. It helps shape a future situation into an organic reminder. “Here’s our ..

Damn, they don’t make ’em like this anymore

A westian take on the state of American places. Continue reading on UX Collective »

Sonic Pixels — the art of drawing with sounds

Continue reading on UX Collective »

The all too common request for a dashboard

And how to use the request for this feature as an indicator that the problem hasn’t been fully understood Continue reading on UX Collective »

The line between work and play is Garbage

What rock stars have taught me about my job.Garbage, illustrated by R. Michael HendrixSteve was supposed to be in bright colored lights on stages across the U.S. along with Liz Phair and Alanis Morrisette. Instead, he was on Zoom with me, trying to find a camera angle that didn’t make him look like ..