It’s time we stop lying to users; here’s what to do instead
Lying about having chat support. Automatic pop-ups. And more.
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The future of (online) shopping
Getty ImagesYou and I have shopped online a ton during the coronavirus pandemic, and some of those habits will stick. At the same time, new technologies are continuously being developed to give us, consumers, a better online shopping experience (and us, designers, more tools to explore), and it is t..
The role of the UX designer in an Agile product team
2020 was a hard year. It drove home something I’ve always known but had been taking for granted: good UX Design relies on an environment, process and team that support good UX Design. If the environment, process and team aren’t quite in place, I would argue that it’s the job of the UX Designer to sp..
What if everyone did what I’m about to do?
Every 21st-century design process will need to include ethical lenses on the work. How can we best incorporate it?
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It’s time we look at diversity beyond conventional metrics.
Diversity needs to be at the core of a company’s values, not just a hiring metric. When that’s the case, diversity goes beyond ethnicity and gender, and includes diversity of lived experiences, ability, and generations.
— 100 design lessons for 2021
It’s time we look at diversity beyond conventional..
