The role of Reflection in the design process

The often-overlooked last step.In product design, when we release a feature into the wild, we can expect a degree of objectivity in the feedback we get. We can tell if our designs are helping or hurting based on the feedback and metrics after we ship. Getting my hands on these metrics can be challen..

The world is running on bad UI.

We get excited by the new, slick, modern apps, yet things that are important are outdated AF. Continue reading on UX Collective »

New directions: The cover story

New Directions: The Cover StoryPioneer designer Alvin Lustig’s fifty best book covers in one box.Lustig’s first cover design for New Directions, 1941The great graphic designer Milton Glaser once said, “there are three responses to a piece of design — yes, no, and WOW!” WOW! is what you’ll say to New..

Robinhood app and why not all things should be gamified

The role of UX in the gamification of Finance Continue reading on UX Collective »

How AI programmers can give a more human touch to their work

Beyond the “coder god complex” Continue reading on UX Collective »

Projective techniques in design research

Brief context, definition and how to use them. Continue reading on UX Collective »

An urgent reckoning with the tech industry’s digital pollution

Photo by PartTime Portraits on UnsplashAfter the uneventful presidential inauguration on Jan 20th, most of us breathed a sigh of relief that democracy had prevailed. It seems like all is right again with the world (or will be) and it’s tempting to forget how the tech industry has contributed to the ..

New challenges. New solutions. A not-so-new way of working.

How we built new data tools for remote learning in a month — and what it teaches us about emergent and adaptable teams.Photo by Ketut Subiyanto from PexelsBefore COVID-19 hit, my team’s product cycle was much closer to a year than it was to the two-week sprint cycle that Agile espouses. Over time th..

What really kills critical thinking

+ tips to deal with the killers Continue reading on UX Collective »