Will inclusive design help Twitter Spaces overtake Clubhouse?

Who will create a more inclusive, inviting, and engaging space? Continue reading on UX Collective »

How to lead a team by principles rather than process

Guiding principles of high-performing (UX) teams. Continue reading on UX Collective »

Embrace imperfection to design with character

Imperfections are usually something we try to hide, but there are some great examples where they have been turned into decisive strengths.What do these have in common? Pixar choosing to make its first movie about toysThe decor of Friends, unchanged for 10 seasonsThe scratchy sound of a vinyl recordA..

The role of Reflection in the design process

The often-overlooked last step.In product design, when we release a feature into the wild, we can expect a degree of objectivity in the feedback we get. We can tell if our designs are helping or hurting based on the feedback and metrics after we ship. Getting my hands on these metrics can be challen..

The assumption of empathy: Are all designers psychotherapists now?

Empathy, empathy, empathy. It’s a term lavishly tossed about like salt at a fast-food restaurant. As designers, we have become inured to the threadbare pervasiveness that has stripped it of its essential worth. We take its meaning for granted.Munch, Edvard. “Attraction II.” 1895. Original from The A..

How taxonomies in the physical world can inform design decisions

Taxonomy, as it relates to user experience and information architecture, refers to the structural methods for how information is sorted, classified and organized. “To effectively arrange anything, we have to choose methods for organizing and classifying content in ways that convey the intended infor..

What can researchers learn from con artists?

Building trust and rapport are key as we invite others to share, yet we must remain vigilant and combat confirmation bias Continue reading on UX Collective »

What design research can learn from Socrates’ sneakers

Design research meets Greek philosophy Continue reading on UX Collective »

Logic in UX goes beyond fancy concepts or frameworks

Beyond fancy concepts, frameworks, and names, the UX relies on an essential human input: experience and Logic usageMany companies are pivoting into a digital transformation; this supposes many job changes, mindsets, and new workflows. In Colombia, these changes often create more intrigue in co-worke..

Shinkansen: The bullet train inspired by Kingfishers

Tokaido Shinkansen launched at Tokyo Station, 1964. SourceIn the late ’90s, Japanese engineers modeled the Shinkansen bullet train after Kingfisher birds to solve one of their biggest problems… tunnel sonic booms. Tokaido Shinkansen is one of the world’s busiest high-speed rail lines. Having moved a..