design-process

A definitive guide to get your tone in writing right — right now Continue reading on UX Collective »

Sales Design is a type of Service Design with its own best practices Continue reading on UX Collective »

It’s time to move away from sticker mentality.I am mending a sock. It is slow and might seem irrational when new socks are cheap and easy to get. At least from the perspective of someone who has a job and a home in America. But it is honest work. There comes a moment, a satisfying moment, when the l..

I often see product teams filled with people with the same old complaining about not having enough time for Discovery phases. “I wish I had more time to make for Discovery.”– Any product person, any company.I have some strong opinions about this topic. I’ll try to explain my thinking in a broader se..

Deep Blue 1996’s victory was just a fresh start Continue reading on UX Collective »

Encouragement to shift your perception of what ‘high performing’ looks like Continue reading on UX Collective »

Image : David Serrault“AI design will allow creatives to concentrate on their real jobs.”reportedly said Tim Cook, CEO of Apple. I was not able to certify the source of this quote, however, it poses a question: What is the real designer job? Or, what would be the designer’s “real job” that Mr. Cook ..

Scope your project with eight hats of Data Visualization Design Continue reading on UX Collective »

Looking at the state of UX in open data, and tips for how to navigate the beast that is government open data. Continue reading on UX Collective »

As my team has been focusing on elevating each team member, we’ve started looking at what makes a good manager and how we can train them. Continue reading on UX Collective »