designops

Designers + Product managers: navigating tension and role fuzzinessGetting this special relationship to the next levelProduct management and Design disciplines are quite well defined “on paper”. On the battlefield, what we actually bring to the table is incredibly fuzzy. From the outside, we might e..

If DesignOps is about designing processes and defining transformative strategies, it is important to apply a Systems Thinking approach to ensure the strategy delivers on the expectations and does not move inefficiencies across the organisation.Systems Thinking is a holistic critical thinking approac..

When the average definition of an idea starts with “the Airbnb of X” or “think about it as the Uber of Y” it’s time to change our mindset Continue reading on UX Collective »

Encouragement to shift your perception of what ‘high performing’ looks like Continue reading on UX Collective »

An Accessibility Checklist for DesignersOne of the most common things I am asked for when it comes to accessibility in design is a checklist of accessibility “to-do” items. In many situations, my response to this request is that the World Content Accessibility Guidelines (WCAG) is your best referenc..

This is is a satire.Did you just hire a couple of designers, thinking they would sit quietly and create some visuals? I have bad news for you. They are already thinking about changing things, while blabbing about people, ethics, experiences, and a guy named Norman. Soon enough, they will audit your ..

Why strong communication skills are so significant to a designer’s success. Continue reading on UX Collective »

The article was originally published at fraktio.fi in Finnish. The COVID-19 pandemic emptied offices worldwide and forced many of us to work remotely from their homes last spring. Consequently, designers — including myself — and teams in general have had to adjust their ways of working. Nurturing us..

This article was written in collaboration with Senior UX researcher Caitria O’Neill, currently at Google, previously at Airbnb and Facebook.The human brain is lazy, biased, and prone to shortcuts.The user experience study of human cognition can be mushy, unscientific, and filled with false assumptio..

I feel the need. The need for tactile feedback. Continue reading on UX Collective »