The user shows the way: elephant paths in organizational change
The elephant path. Wikipedia knows what it is. There, an elephant path is an “unofficial bicycle or walking path that is created…
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How user stories destroy designers’ creativity and how you can fix them
If you want to design disruptive products, you must abandon standard storiesAs a UX Tutor, I review hundreds of user stories from aspiring designers striving to address their personas’ needs — although they accidentally do exactly the opposite.
That’s because user stories focus on features rather th..
Frictionless design, frictionless racism
Is the shift from frictionless design to meaningful friction combating racial bias amongst users?The effects of frictionless design vs meaningful friction on users.In recent years, the tech industry has become obsessed with eliminating friction. Experiences that allow users to achieve their goals as..
Winning at performance reviews
One of the most stressful and time-intensive periods of my Facebook tenure was the performance review cycles that happened every 6 months…
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How Clubhouse’s accessibility issues block users with disabilities from joining the conversation
The audio-based social platform must do more to welcome disabled users.
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Black graphic designers who paved the way for Black designers of today
They were trailblazers.
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Sonic Pixels — the art of drawing with sounds
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Will inclusive design help Twitter Spaces overtake Clubhouse?
Who will create a more inclusive, inviting, and engaging space?
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The buzz around Dispo App and the delight of delayed gratification
The buzzy disposable camera photo app taps into powerful human emotions to create a product experience that keeps us coming back for more.
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Invisible women: When you only design for 50% of the population
Over a year ago, my ex-boss sent me a screenshot of a book cover on Telegram. I just knew I have to read it. I know I am not supposed to judge the book by its cover but I did. Not because the cover is particularly spectacular but because the title is so captivating. So as you may have guessed, it is..
