Stepping out of disorder

Our attitude to complexity is what determines our autonomy. Continue reading on UX Collective »

Is Apple capable of designing a usable mouse?

Remembering Jobs’ relentless approach to product design, and how a sufficient mouse design never came to be Continue reading on UX Collective »

Designing honesty

Putting Dieter Ram’s sixth principle of good design in practice.Recently, I came across the 2018 documentary Ramsdirected by Gary Hustwit, detailing the life and influence of legendary German industrial designer Dieter Rams. Rams is known for his “less is better” approach and industrial design works..

Should I be using NPS to measure customer loyalty in SaaS?

Focus on what you can do for the customer, not what the customer can do for you. Continue reading on UX Collective »

How to use product norm to assist design decisions

Previously, we discussed what the product norm is and why it’s important to design. In a nutshell, the product norm is the product mission executed in UX. It’s the product concept that’s engineered in the users’ minds and behaviour patterns through experience design. It aligns with the brand’s perso..

This is what Apple’s touch bar should have been

Apple’s Touch Bar may be on its way out, but it could have been different if it behaved like the Elgato Stream Deck Continue reading on UX Collective »

How to maintain quality with a UX checklist

If you were to buy a car tomorrow, which makes would you consider? Assuming that you had a sensible budget (no supercars I’m afraid) would you consider a Ford, a BMW, a Tesla, a GM, an Audi, a Jaguar, a Toyota perhaps? Of the countless makes that you could choose, there is a pretty good change that ..

How to create stronger case studies

Step off of the design portfolio assembly line with some critical thinking Continue reading on UX Collective »

How Coca-Cola uses Gestalt principles in their branding

Let’s understand how your eyes and brain play the magic of perception. Continue reading on UX Collective »

How neuroscience has deeply influenced AI cognition models

The virtues and limits of the brain-machine metaphor Continue reading on UX Collective »