How user stories destroy designers’ creativity and how you can fix them

If you want to design disruptive products, you must abandon standard storiesAs a UX Tutor, I review hundreds of user stories from aspiring designers striving to address their personas’ needs — although they accidentally do exactly the opposite. That’s because user stories focus on features rather th..

Bringing self-compassion into product management

Encouragement to shift your perception of what ‘high performing’ looks like Continue reading on UX Collective »

Logic in UX goes beyond fancy concepts or frameworks

Beyond fancy concepts, frameworks, and names, the UX relies on an essential human input: experience and Logic usageMany companies are pivoting into a digital transformation; this supposes many job changes, mindsets, and new workflows. In Colombia, these changes often create more intrigue in co-worke..

How to use product norm to assist design decisions

Previously, we discussed what the product norm is and why it’s important to design. In a nutshell, the product norm is the product mission executed in UX. It’s the product concept that’s engineered in the users’ minds and behaviour patterns through experience design. It aligns with the brand’s perso..

Using design to fight racism

How might we use technology to address racial inequities? Continue reading on UX Collective »

How we run Product Discovery at a design agency

What, when, why, who, and how. Some basics about product discovery and the adjustments we made to fit an agency set-up. Continue reading on UX Collective »

The 4 Tendencies and how we can use them in user experience design

What if all our users fall into these four groups? Continue reading on UX Collective »

The anatomy of a design trend

A discussion of the theory of design trends with sample trends in Industrial Design, Interface Design, and User Experience.Fig. 4: the design trend map: micro design trends in user experience, visual design and industrial design (this version created in April, 2021)Key Insights: (1) Design trends ca..

10 publications that contextualize design in South Africa

There are so few independent publications currently being produced in South Africa, and even fewer with a coherent design sensibility. All the more reason to know about those publications that have made a historic impression, and support those that are currently trying to create history. It should b..

The problem with underspecified notifications

We often fear giving our users too much information. But doing so comes with a cost and the check engine light is a prime example. Continue reading on UX Collective »