Tell me when to use it

“Here’s our cool new audio tagging AI thingy. It identifies and labels sounds in real-time without an internet connection.”“Wow, cool, neat!”…then they proceed to never use it. Telling me when to use something is a growth hack. It helps shape a future situation into an organic reminder. “Here’s our ..

The role of Reflection in the design process

The often-overlooked last step.In product design, when we release a feature into the wild, we can expect a degree of objectivity in the feedback we get. We can tell if our designs are helping or hurting based on the feedback and metrics after we ship. Getting my hands on these metrics can be challen..

Detach yourself from your work to receive criticism

You put the work in. Your expectation is praise and acceptance. The reality isn’t always as glorious. Continue reading on UX Collective »

You bought a pixel for $1.4 million

I have some bad news for you Continue reading on UX Collective »

Systems thinking for DesignOps

If DesignOps is about designing processes and defining transformative strategies, it is important to apply a Systems Thinking approach to ensure the strategy delivers on the expectations and does not move inefficiencies across the organisation.Systems Thinking is a holistic critical thinking approac..

How do I measure the impact of my design?

For the past years, the way we measure Design has evolved. Previously, the measuring stick we use is how visually appealing it was, how… Continue reading on UX Collective »

What Japan can teach us about UX and product design

Image by Luca Florio Photo of fox statues at a shrineIn a previous article, I wrote about what Japan can teach us about UX and Universal Design. However, Japan's product design is another area of ux design success; both in its approach to the aesthetic qualities and its functionality. Here are ..

How digital machines can learn analogical thinking

The human cognitive power that AI lacks Continue reading on UX Collective »

New challenges. New solutions. A not-so-new way of working.

How we built new data tools for remote learning in a month — and what it teaches us about emergent and adaptable teams.Photo by Ketut Subiyanto from PexelsBefore COVID-19 hit, my team’s product cycle was much closer to a year than it was to the two-week sprint cycle that Agile espouses. Over time th..

Use calendar invites to drive design cadence and content

Keep designs moving with this simple productivity strategy. Continue reading on UX Collective »