Why Spotify’s new desktop client has better (or not) UX?

I have been an avid Spotify user for over 6 years. I love creating my playlists, discovering new artists … but what I love the most is just listening to music while I work on my design projects. As a user and a young interface designer, when the Spotify desktop app update came out, it obviously caug..

The Emoji journey: From self-expression tool to multi-million dollar business

Emojis, memojis, avatars. Here’s how they evolved and still make millions to their creators. Continue reading on UX Collective »

Have we been building products all wrong?

Are opinionated products necessary for differentiation in a competitive market? Or do they impose undue limitations? Continue reading on UX Collective »

Defining your design system and content system rules

Let your design community shape and strengthen your systems.Getting the design and content teams in your company engaged in your design system is key to its success. Here’s a framework that helps you get your design community onboard early, when you and your team are defining the system and its stan..

What no one explains about the design process

The UX industry puts a lot of emphasis on processes. But is that the best way to think fundamentally about design? Continue reading on UX Collective »

Designers won’t save the world — but hopefully won’t ruin it either

Designers won’t save the world — but hopefully won’t ruin it eitherA reflection on the challenges, issues, possibilities, and dangers related to ethics while designing tomorrow’s products and services.Photo by NASA on UnsplashFor the past two weeks, I have been diving into the ethical dilemmas of ou..

What product inclusion and Latinx Immigrants can teach WhatsApp

Scams circulated on WhatsApp are targeting vulnerable Latinx immigrants. How can we use product thinking to solve and prevent this? (Source: Documented NY)I can’t stop thinking about this story from December by Documented NY (a nonprofit journalism organization) about how Latinx immigrants are scamm..

How to set up custom design linting in Figma using the Design Lint plugin

A tutorial for creating a design linter specific to your team.https://lintyour.designWhat is Design Lint?Back in 2019, I released a Figma plugin called Design Lint. My goal was to help my team, other designers, and myself to find and fix errors in our work more easily. Design Lint loops through laye..

Interaction design is more than just user flows and clicks

How to evaluate interaction costs and improve UX. Continue reading on UX Collective »

Will UX metrics ever become high-level business metrics?

Takeaways from the Persuasive UX Metrics Framework.Photo by Alexander Schimmeck with added post-its by meIn this article: Why does UX need these metrics?The Persuasive UX MetricsThree important things about the metricsThe most valuable UX metricsWhy does UX need these metrics?Sales, marketing, HR, a..