What should we do about public touch screens in the Covid era?
They need a rethink.Photo by Gabby K from PexelsYuck!Though they were probably always a bit unsanitary, during the Covid-19 crisis (I like to call it the Covidian) using any interface that was inherently communal became a not-so-great idea.
While research seems to show that the virus doesn’t live lo..
Measuring the outcomes of learning programs
I thought there was a gap in knowledge or skill in myself and peers related to data literacy, quantitative reasoning, or excel wizarding practices. But this turned out to be much less of an issue.Photo by Diana Polekhina on Unsplash“How are we going to measure that?”
With the rise of big data in the..
Where UX writing and content strategy meet
Every digital communications expert should excel at 3 skills to navigate changing roles. It only takes a little adapting to make the most of them in each scenario.After five and a half years in a Senior UX Writing role, I moved to a content strategy position within the same E-business area. My daily..
Randomness, birthdays pigeons, and twisters
What is Random? with Pseudo-Random Numbers
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Why insurance apps are not stress-resistant?
Have you ever been in a situation where you had to perform a task, but because of stress, you couldn’t succeed? Or maybe when you were in a meeting and had to search for something while being watched by dozens of people? Why is this happening to us?Photo by Lily Banse on UnsplashRecently I read a st..
To add is expected, to subtract is design
A couple years ago I wrote about how healthcare should take customer experience guru Dan Gingiss’s advice: do simple better. Now new research illustrates why this is so hard: when it comes to trying to make improvements, people would rather add than subtract.
That, in a nutshell, may help explain wh..
Where do we go when we grow?
Leading with craft: A series about hands-on career paths in the design industry.
Where do we go when we grow? was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.
Blitz design — the value of intuition and speed
What l learned about designing quickly from Malcolm Gladwell and The Queen’s Gambit
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Writing a design book — the tools
Write your book and get it published. Part 3.
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The UX issues of development frameworks
Analyzing and applying design principles to development frameworks
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