Why we need design leaders, designops leaders, DPMs, and design managers
What is the relationship between DesignOps and Design? Is a DesignOps Manager the same as a Design Programme Manager (DPM)? Understanding the roles and responsibilities of each of these roles is key to ensure Design teams thrive.While Design teams have been growing and scaling fast in the past few y..
How to set up custom design linting in Figma using the Design Lint plugin
A tutorial for creating a design linter specific to your team.https://lintyour.designWhat is Design Lint?Back in 2019, I released a Figma plugin called Design Lint. My goal was to help my team, other designers, and myself to find and fix errors in our work more easily.
Design Lint loops through laye..
How we run Product Discovery at a design agency
What, when, why, who, and how. Some basics about product discovery and the adjustments we made to fit an agency set-up.
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How to build great products
Build at the intersectionThe best products are created at the intersection of product, design, and engineering. Successful teams start, build, and finish together. Fewer handoffs, and more multidisciplinary debates and considerations.
Decide at the intersectionThe best product decisions are made at ..
Why has no one made a better Goodreads
People who read often desire to read in connection with other readers. Readers have found community within the website, “Goodreads.” And while it builds community and conversation, most who use the site want a better Goodreads. Anyone who’s used it for anything repeatedly shares a number of laments...
Is User Experience (UX) taking over Customer Experience (CX)?
Prospective customers are becoming product users much earlier in the customer journey. As a result, teams and tools are overlapping more than ever.Nowhere is this change more dramatic than in SaaS companies, where most of the customer experience used to take place outside of the product:
Just an exa..
New directions: The cover story
New Directions: The Cover StoryPioneer designer Alvin Lustig’s fifty best book covers in one box.Lustig’s first cover design for New Directions, 1941The great graphic designer Milton Glaser once said, “there are three responses to a piece of design — yes, no, and WOW!”
WOW! is what you’ll say to New..
Why having a multidisciplinary attitude is important
Today's design industry is extremely specialized and closed in silos, but the design is multidisciplinary in its roots.When I think about design, I know it encompasses graphics, identity, architecture, interiors, products, packaging exhibitions, digital experiences, services, or communication¹ ..
Understanding data feminism
A new way of thinking about data science and data ethics, informed by the ideas of intersectional feminism.by Catherine D’Ignazio and Lauren F. Klein
Introduction: We wrote this book because we are data scientists and data feminists. Although we speak as a “we” in this book, and share certain identi..
Writing more effective design system documentation
Practical tactics for writing helpful design guidelinesCreating effective documentation is a really important part of a design system. The key word there is effective. My experience with design system documentation is that there is rarely a shortage of information. Helping people understand how to u..