Journey Mapping

CreditFOMO is defined as the apprehension that one is either not in-the-know or missing out on information, events, experiences, or decisions that could make their life better. But we don’t need to be told that, do we? A majority of us have experienced FOMO, the fear of missing out, personally. It i..

Gamification can make a good product better if done right, but it’s not a magic potion Continue reading on UX Collective »

Gamification can make a good product better if done right, but it’s not a magic potion Continue reading on UX Collective »

Weekly curated resources for designers — thinkers and makers.Aesthetics are an expression of purpose. What we believe, the choices we make, and the products and services we choose to use are bound up in our individual worldview and belief system. Our choices in life are a reflection of how we see th..

Their problems, behaviours, needs & tools, plus design guidelines for building accessible productsPhoto by Josh Riemer on UnsplashIn my article “The three levels of accessibility”, I mention the importance of designing for clarity and inclusivity. Not only to ensure everybody regardless of ability i..

“I’m usually not that negative but this is bad…”— Well-meaning fellow designerIn a matter of minutes, a few more comments popped out mocking my poor writing and lack of actionable information in my article. My mood sank. They are right! I start writing responses to each one, justifying myself like a..

The role of designers is changing and new approaches are needed to foster a mindset that can support them to become more impact-focused and a key strategic partner. How can DesignOps help driving Designers’ transformation to maximise results and influence?Design has gone a long way in the past 10 ye..

There is a place where waterfall design belongs; And without it we’ll never keep up with rapid sprint cycles. Continue reading on UX Collective »

Today, many of us know the story of the Sony Walkman brand and how it influenced many other products in the 21 century. It was one of the first models of portable players to change the way people listen to music.The story of the classic Walkman ended in 2010 when Sony retired the cassette player. So..

Don’t get me wrong, I’m a big fan of experimentation and metrics-driven product development. It brings scientific evidence to decision… Continue reading on UX Collective »