The invisible hand that gave students the middle finger
And why it made universities vulnerable to disruption.
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User Experience is … providing game changing experience visions
How experience design thinking can influence organisations, corporate visions, strategies and build of products through experience visions.
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Is User Experience (UX) taking over Customer Experience (CX)?
Prospective customers are becoming product users much earlier in the customer journey. As a result, teams and tools are overlapping more than ever.Nowhere is this change more dramatic than in SaaS companies, where most of the customer experience used to take place outside of the product:
Just an exa..
How we run Product Discovery at a design agency
What, when, why, who, and how. Some basics about product discovery and the adjustments we made to fit an agency set-up.
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From scientific racism to inclusive design
Bias, brains, and skulls.The impact of bias in every aspect of our lives — services, technology, and government — is again at the forefront of our cultural psyche. Experts and advocates have been raising the alarm about the implications of bias in data and how it feeds into every aspect of our socie..
Stepping out of disorder
Our attitude to complexity is what determines our autonomy.
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The Barnum Effect and the sweet nothings of astrology
Personalisation can sometimes be generalised.Source: Tessa Portuese on DribbbleYour horoscope: “You enjoy being spontaneous in life but also like well-planned decisions sometimes. You are loyal and respectful towards people who’re loyal and respect you back. You are usually an optimistic person but ..
Visualization: Your UX superpower
Your brain and design.
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