Journey Mapping

With experience comes greater understanding. Using that tactfully should be your winning strategy. Continue reading on UX Collective »

The more you hype your product, the more people expect. Continue reading on UX Collective »

How we migrated our design team to Figma — Part 2Illustration by Alexander FandénAs the coronavirus hit the travel industry earlier this year, the design team at Agoda looked at how we could save costs without sacrificing the quality of the work we’re doing. The collaborative features and the opport..

Is there a better pair out there than Motivation & Self Discipline? Well, there is a more romantic one for sure: Motivation &… Continue reading on UX Collective »

Lessons I’ve learned from Data Science, UX, and Journalism Continue reading on UX Collective »

Researchers — set non-researchers up for success by determining when & how to effectively involve them in UX research activities. Continue reading on UX Collective »

Lead with behavioral screeners, supplement with demographicsIllustration by Freepik StorysetI once had a chat with a fellow designer about screening participants for e-commerce research. Consider the following scenario: Imagine if you are a researcher in a fashion e-commerce, and you want to intervi..

One of the most stressful and time-intensive periods of my Facebook tenure was the performance review cycles that happened every 6 months… Continue reading on UX Collective »

Why the application is so good at hooking you in Continue reading on UX Collective »

Obsessive focus on ‘When it will be done?’ moves value to the backseat Continue reading on UX Collective »