Journey Mapping

Developing a model to reduce the impact of cognitive biases in User Research.Fig: Swiss Cheese Model for preventing Corona Virus infection.Every accident has underlying factors behind its occurrence. Those factors are usually human or design-related which causes slips and mistakes, which cause the a..

Big ol’ same to Michelle Barker here: Here’s something I find myself needing to do again and again in CSS: completely covering one element with another. It’s the same CSS every time: the first element (the one that needs to be covered) has position: relative applied to it. The second has position: ..

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I’m going to tell you something about myself that will make me sound extraordinarily privileged: hearing stories from those contacting our… Continue reading on UX Collective »

Paying attention vs. Getting attention Continue reading on UX Collective »

The not-so-futurist issue of “super-intelligent IA” Continue reading on UX Collective »

This article has no byline and is on a website that is even more weirdly specific than this one is, but I appreciate the trick here. A seven-column grid makes for a calendar layout pretty quick. You can let the days (grid items) fall onto it naturally, except kick the first day over to the correct f..

There are plenty of places to find information online about running a business and starting out as a freelancer or entrepreneur. We gathered 10 of the very best resources to get you started. Seth Godin’s BlogSeth Godin is a business guru. His material is remarkably well written (it should be – his books sell millions of copies), and you can find loads of free and actionable advice on his blog. http://www.sethgodin.com/sg/ Tim Ferriss’ blogTim’s book The 4-Hour Workweek is something of a freelance/entrepreneurial/digital nomad bible. His blog is full of tons of extra information which he gives away for free. We don’t always agree with Tim, and we think it’s going to be very hard for a free...

There is no device more personal than the smartphone but how do you connect the wider social world available on the mobile web to your own app or website? Social interaction on the mobile web is a key part of creating great user experiences. There are some simple actions you can take to increase the sociability of your offerings and provide products that users really want to use and talk about. The social web has been one of the biggest revolutions of the past decade. We’ve come a long way from Friends Reunited and MySpace and Facebook is the most used website in the world with over 1 billion subscribers. Designers have long understood that tapping into that social sphere can help their pro...

Mikal Hallstrup,, the Chief Visionary Officer of Designit says; “The world doesn’t necessarily need more products, it needs better solutions.” While a solution may commonly be a product or a service, it’s more likely to be a combination of the two in many instances today.The combination of a product and a service is a product-service hybrid. For example, the iPod and iTunes were a famous example of this approach. Yet, they were complementary hybrids – it was possible to use an iPod without iTunes and vice-versa. This hybrid approach meant that Apple would be able to treat them as separate components of a product-service hybrid and manage them individually.Another example would be something l...