Journey Mapping

The current state of technology allows us to create different user interfaces. From plain, oversimplified designs where all the information is placed in one screen to massive, overwhelming experiences with enthralling storytelling and exciting interaction. We are spoiled with choice and, most import..

Running a freelance web design business may sound fairly simple. In practice, it’s very challenging. There are so many facets required to find success. And even when you think that you’ve checked all the right boxes, prosperity can still feel elusive. When your business just isn’t going as well as ..

Keep your eyes on the dash and you might miss the view (photo by Avel Chuklanov).The dashboard in user interface (UI) design originates from a pilot’s panel of controls that sits on the front of a vehicle. It is everything the pilot needs in order to drive, collected in one place. In UI, dashboards ..

While most websites use similar navigation structures and placements, there are small proportions that break free of the traditional layouts. These websites often do so to present a unique design, while also to experiment with alternate and often improved solutions. Every website is different, and t..

There’s more than one way to scroll down a webpage! There are four other notable types of scrolling that will allow you to add some extra spice to your website. What are they for? When is it best to include them? We’ll answer these questions and help you choose a scroll to complement your website’s ..

Despite search engines getting better at indexing websites, and sites paying extra attention to broken links through dedicated plugins and services, 404 pages are still an integral part of the modern web. As hard as companies and sites try to avoid issuing broken links and sending visitors to redun..

Recently I gave a talk to Masters students about how to prepare their portfolios for the employment market. Looking at the 20 bright faces in front of me, I asked myself a hypothetical question. If I had to pick three of them to interview for a potential role, which ones would I chose? How does a bu..

The best brands have a visionary who sets the design philosophy (product strategy, vision, & goals), then validates with users. Here's how to develop yours. The post How to Develop Your Design Philosophy appeared first on Design.org.

Sales software problems are often process problems in disguise. Here's how to tell what the real issue is and how to solve it. The post Is Your Sales Software Broken, or Is It Your Processes? appeared first on Design.org.

See our favorite empathy exercises for gathering real insights from real people and designing user-centered experiences, including customer empathy maps and more. The post Empathy Exercises for Winning Customers and Avoiding Losses appeared first on Design.org.