kpi

Image by Luca Florio Photo of fox statues at a shrineIn a previous article, I wrote about what Japan can teach us about UX and Universal Design. However, Japan's product design is another area of ux design success; both in its approach to the aesthetic qualities and its functionality. Here are ..

Being faced with the challenge of doing research in a foreign language is scary. A few years ago, I moved to Germany with no knowledge of German. It was a daunting move as a researcher; my skill set as a researcher depended greatly on language. Knowing how to frame and ask a question to reduce bias,..

Breaking down the pros & cons of using Title or Sentence case when writing UX copy. Continue reading on UX Collective »

What is Auth?Those of us who don’t spend our days writing code often think of logging in to an application as one simple, bundled process of declaring who we are with our user ID and password. Behind the scenes, there are actually two important, independent components at play: authentication and aut..

Building trust and rapport are key as we invite others to share, yet we must remain vigilant and combat confirmation bias Continue reading on UX Collective »

Although it probably helps to be a little artistic.NOTE: This article is for novice designers who want to improve their skills and grow their client base. This article is not meant to disparage art or artists in the slightest. I bear the utmost respect for artists of all kind and couldn’t fathom the..

Image courtesy of Unsplash from the LinkedIn Sales Navigator teamCongrats, you have gotten a job as a Product Designer/UX Designer and now you are at the offer stage! The recruiter asks you about what you expect for salary and you don’t know what to do. Here are some tips that I have found helpful o..

The basis of human flexible thinking are analogy Continue reading on UX Collective »

As an efficiency-focused transformational function, DesignOps needs to be able to quantify and measure impact and results. Identifying the right goals and defining the right KPIs are therefore essential steps for every DesignOps strategy and roadmap to ensure impact and progress can be objectively a..

How Sisyphos learned to love his tedious job.Once upon a time in ancient Greece lived a seasoned VP of product named Sisyphos. Before becoming VP on the client-side, Sisyphos was an accomplished creative director working for a renowned ad agency, where he was celebrated for his wit and creativity. U..