The assumption of empathy: Are all designers psychotherapists now?

Empathy, empathy, empathy. It’s a term lavishly tossed about like salt at a fast-food restaurant. As designers, we have become inured to the threadbare pervasiveness that has stripped it of its essential worth. We take its meaning for granted.Munch, Edvard. “Attraction II.” 1895. Original from The A..

Chess & Information Architecture — An introduction

Chess & Information Architecture — An introductionBelieve it or not, reading the IA standard — Information Architecture for the Web and Beyond — got me into chess.If you don’t know what information architecture is and how it fits into UX, I have a blog post here. It’s funny, I sort of stumbled into ..

A look at design handoffs

You have dreamed of this very moment. The time has come when all of your hard work, perhaps months of research, designing, stakeholder reviews, maybe some tears is finally being put into implementation. That beautiful moment every Designer waits for: Engineering Handoff. You think to yourself: “go m..

Visualization: Your UX superpower

Your brain and design. Continue reading on UX Collective »

Design critiques, now

I have personally done some of my best work as part of a design culture in which viewpoints are freely exchanged and argued upon. I started thinking about the importance of such a design culture and drafted out guidelines for the remote working environment due to a worldwide pandemic.My main takeawa..

Gutenberg & modern-day UX

How a 15th-century German goldsmith had laid the path of modern-day UX practice and philosophies.Collage by authorWell, a lot of you might be wondering what Gutenburg has to do with UX! Yes, he invented the press — which had changed the world; but was there any concept of the idea of UX back then? D..

You look creative, but you sound like a bank

How understanding tone of voice can help architects, designers and creative businesses win work and get noticed. Continue reading on UX Collective »

How Netflix’s binary rating system is hurting our documentaries

The good, the bad, and nothing else. Continue reading on UX Collective »

What does “after UX” even mean?

How viral “top of the iceberg” advice could do more harm than good.Teisanu Tudor shared a riveting account of how they pretended to be an instagram UX influencer a few months back. From their experience, it seems that unfortunately, lots of popular content positions UX as this “happy, easy, 10-step-..

Why having a multidisciplinary attitude is important

Today's design industry is extremely specialized and closed in silos, but the design is multidisciplinary in its roots.When I think about design, I know it encompasses graphics, identity, architecture, interiors, products, packaging exhibitions, digital experiences, services, or communication¹ ..