Marquetry: a love affair with wood

Napoleon III period ormolu mounted marquetryI’m sure you have all seen amazingly detailed depictions of flowers, leaves, animals and landscapes on fine antique wood furniture that is entirely rendered in wood. This is the art of Marquetry, or “Painting in Wood” which is the partial or full coverage ..

How to prioritize features and build a roadmap for B2B products

Creating a replicable process using popular frameworks for B2B products. Continue reading on UX Collective »

The four approaches to fill the missing middle of Service Design

The Four Approaches to Fill the Missing Middle of Service DesignDuring its growth, Service Design focused heavily on definitions and its toolkit. But it failed to define what lies between these endpoints. While this is enough for practitioners, it falls short in the boardroom. Here we propose to fil..

Randomness, birthdays pigeons, and twisters

What is Random? with Pseudo-Random Numbers Continue reading on UX Collective »

How to figure out the scope of your visualizations quickly

Scope your project with eight hats of Data Visualization Design Continue reading on UX Collective »

Embrace imperfection to design with character

Imperfections are usually something we try to hide, but there are some great examples where they have been turned into decisive strengths.What do these have in common? Pixar choosing to make its first movie about toysThe decor of Friends, unchanged for 10 seasonsThe scratchy sound of a vinyl recordA..

The line between work and play is Garbage

What rock stars have taught me about my job.Garbage, illustrated by R. Michael HendrixSteve was supposed to be in bright colored lights on stages across the U.S. along with Liz Phair and Alanis Morrisette. Instead, he was on Zoom with me, trying to find a camera angle that didn’t make him look like ..

How can AI help you write emails?

Insights from 156 people writing emails with AI in the loopOriginal photo by cottonbro from Pexels.We built a prototype AI email editor with text generation from Natural Language Processing (NLP) and asked 156 people to write emails with it. We compared different UI settings and use by native or non..

Should I be using NPS to measure customer loyalty in SaaS?

Focus on what you can do for the customer, not what the customer can do for you. Continue reading on UX Collective »

Peek like a Geek, steal like the greatest

How to use metaphors to gain an understanding of your customers mental model? Continue reading on UX Collective »