mental-models

How to provide what users want, while keeping them accountable for what they tweet Continue reading on UX Collective »

The prior linguistic revolution of the compiler Continue reading on UX Collective »

Over 11,000 ADA lawsuits were filed in the US in 2019 and 26% of Americans have a disability. How do we get our leadership to take action? Continue reading on UX Collective »

Being faced with the challenge of doing research in a foreign language is scary. A few years ago, I moved to Germany with no knowledge of German. It was a daunting move as a researcher; my skill set as a researcher depended greatly on language. Knowing how to frame and ask a question to reduce bias,..

Popular advice encourages PMs to lead like a CEO. It’s more important to be a servant leader.Photo by The Lazy Artist Gallery from PexelsThe Product Manager as CEO — what is it?The premise of the Product Manager as CEO boils down to this: the PM must hold themselves responsible for all parts of the ..

Building trust and rapport are key as we invite others to share, yet we must remain vigilant and combat confirmation bias Continue reading on UX Collective »

During my last appearance on the Now with Dave Brown morning show in March, we spoke a fair bit about the general lack of inclusion of… Continue reading on UX Collective »

Source: studiokat on DribbbleUsers don’t read, instead, they scan.Everyone wants to save time, get things done right and fast. The average attention span of a user on a website is 8 seconds. Users want to skim through content quickly, with minimum friction, and minimum timed used. They scan through ..

It is quite difficult, if not almost impossible, to obtain a personality profile of one single individual let alone to create a persona… Continue reading on UX Collective »

What is Random? with Pseudo-Random Numbers Continue reading on UX Collective »