Search or navigation? How familiarity affects naming and behavior
In cognitive psychology research, familiarity will cause people to use different names for an object, which may explain e-commerce users’ search or browsing behaviors.Do you know what’s in the cup in this picture?Photo by Ke Vin on UnsplashThis is the alcoholic drink — a Mojito!
If your answer was “..
The evolution of usability in chess
Modern chess design has stood the test of time, but that wasn’t always the case. Sometimes less is more.Chess has a long history, it dates back to the 7th century in India, where it was created as a war game. In some ways, a lot of the game has remained unchanged since the creation, but there have b..
Is service design the new change management?
Organizational change can be compared to product change. It is also a design process. How a change is introduced to users (customers or…
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How can AI help you write emails?
Insights from 156 people writing emails with AI in the loopOriginal photo by cottonbro from Pexels.We built a prototype AI email editor with text generation from Natural Language Processing (NLP) and asked 156 people to write emails with it. We compared different UI settings and use by native or non..
A mini-guide to microcopy
Effective microcopy writings are human-oriented, it makes the application friendly, and the user feels important and smart.Some time ago I thought that it is not so important to think about microcopy in designs. But I was so mistaken) The biggest misconception is some designers believe that microcop..
Subtraction in design, NFT fanatics, headless UI, and more links this week
Weekly curated resources for designers — thinkers and makers.Generally speaking, people don’t get paid for removing features. They don’t get applause for eliminating jobs. And they rarely get promoted for telling their bosses they’ve been wasting their money. Much safer to propose something new, whi..
This is what Apple’s touch bar should have been
Apple’s Touch Bar may be on its way out, but it could have been different if it behaved like the Elgato Stream Deck
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Ethics, UX and our role in all this
Ethics, UX, and our role in all thisWe live in a world where our behaviours are accurately being predicted every step of the way. It sometimes feels like apps and products know us more than we know ourselves. This is not necessarily bad, or that we should be scared every time we log on, it’s just th..
Why we need design leaders, designops leaders, DPMs, and design managers
What is the relationship between DesignOps and Design? Is a DesignOps Manager the same as a Design Programme Manager (DPM)? Understanding the roles and responsibilities of each of these roles is key to ensure Design teams thrive.While Design teams have been growing and scaling fast in the past few y..
Comprehensive anatomy of all ‘Design Thinking’ workshops
ILLUSTRATED GUIDEAn attempt to figure out the workshop nature once and for all.We’ll skip the blah-blah about why workshops are important for product teams. Let’s better play a game. How many canvases on the picture below do you recognize? And which of them have you tried in practice?
What types of ..