My phone is not a fridge
When talking about consumer and producer responsibility, there are apparent differences in device categories. OEMs take note.
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Design for the gold UX standard
Don’t design with constraints even when you have them
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Design for the real people, not for the users
How to create better realistic use case scenarios by asking the question of “how” instead of “why”Image source and all credits: http://www.dirksbigbunnies.com/As an active practitioner of many design methodologies, while trying to understand why people behave in a particular way, over the years, I c..
Ebooks and academics: an interview study
We asked students to share their stories about using ebooks. Here’s what we learned.
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The future of (online) shopping
Getty ImagesYou and I have shopped online a ton during the coronavirus pandemic, and some of those habits will stick. At the same time, new technologies are continuously being developed to give us, consumers, a better online shopping experience (and us, designers, more tools to explore), and it is t..
We can’t do that
Design negotiation techniques when your team says no.
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How to create buyer personas with people who don’t use your product yet
Segmenting your audience with data over assumptions
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Using treemaps to understand hierarchical data
How to make sense of a complex visualization technique
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When Mies designed a drive-in
Fast food never had it so good.
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Why would we care about user onboarding?
Photo by Uri Paz on UnsplashWhy would we care about onboarding? Shouldn’t we just create a user registration form to get someone signed up and dump them into the middle of our product as quickly as possible? Changes are you won’t have much success retaining such users. You’ve spent a bunch of time, ..