The four approaches to fill the missing middle of Service Design
The Four Approaches to Fill the Missing Middle of Service DesignDuring its growth, Service Design focused heavily on definitions and its toolkit. But it failed to define what lies between these endpoints. While this is enough for practitioners, it falls short in the boardroom. Here we propose to fil..
The all too common request for a dashboard
And how to use the request for this feature as an indicator that the problem hasn’t been fully understood
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Turning things around when everything sucks at work
Some tips to get overcome barriers and get things back on track
Photo by Jackson Simmer on UnsplashSometimes at work, the same issues can crop up so many times we start to think that things will never change, which makes us tired and resentful. Getting to that point is dangerous — we become negative..
Understanding data feminism
A new way of thinking about data science and data ethics, informed by the ideas of intersectional feminism.by Catherine D’Ignazio and Lauren F. Klein
Introduction: We wrote this book because we are data scientists and data feminists. Although we speak as a “we” in this book, and share certain identi..
Affordances and signifiers
Creating designs, components and interactions that make sense to users
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What 21st-century design looks like
Don Norman and decolonial design.iMattSmart @UnsplashBack in October 2020 I had the pleasure to attend Don Norman’s Master Class transmitted by Interaction Design Foundation in which he presented the challenges to the discipline of Design and to all designers in the 21st century. To help me grasp a ..
Tell me when to use it
“Here’s our cool new audio tagging AI thingy. It identifies and labels sounds in real-time without an internet connection.”“Wow, cool, neat!”…then they proceed to never use it.
Telling me when to use something is a growth hack. It helps shape a future situation into an organic reminder.
“Here’s our ..
How to balance user-centered design with business goals
Don’t give in to the pressure for using dark patterns
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Damn, they don’t make ’em like this anymore
A westian take on the state of American places.
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What does simple design really mean?
Starting your design system from the right place.Yolk UI kitSimple. It’s a cliche. We all pretend to aim for a simple design. It sounds the same as the “Make the world a better place!” phrase in Silicon Valley. Like “minimalistic” and “clear,” it seems like these hype words have the power to increas..