organizational-design

The Four Approaches to Fill the Missing Middle of Service DesignDuring its growth, Service Design focused heavily on definitions and its toolkit. But it failed to define what lies between these endpoints. While this is enough for practitioners, it falls short in the boardroom. Here we propose to fil..

And how to use the request for this feature as an indicator that the problem hasn’t been fully understood Continue reading on UX Collective »

Some tips to get overcome barriers and get things back on track Photo by Jackson Simmer on UnsplashSometimes at work, the same issues can crop up so many times we start to think that things will never change, which makes us tired and resentful. Getting to that point is dangerous — we become negative..

A new way of thinking about data science and data ethics, informed by the ideas of intersectional feminism.by Catherine D’Ignazio and Lauren F. Klein Introduction: We wrote this book because we are data scientists and data feminists. Although we speak as a “we” in this book, and share certain identi..

Creating designs, components and interactions that make sense to users Continue reading on UX Collective »

Don Norman and decolonial design.iMattSmart @UnsplashBack in October 2020 I had the pleasure to attend Don Norman’s Master Class transmitted by Interaction Design Foundation in which he presented the challenges to the discipline of Design and to all designers in the 21st century. To help me grasp a ..

“Here’s our cool new audio tagging AI thingy. It identifies and labels sounds in real-time without an internet connection.”“Wow, cool, neat!”…then they proceed to never use it. Telling me when to use something is a growth hack. It helps shape a future situation into an organic reminder. “Here’s our ..

A westian take on the state of American places. Continue reading on UX Collective »

https://unsplash.com/photos/ArA3S3k0wTU“So, how do you decide between user needs and business needs?”I get this question all the time. Mostly, I hear it from people who are in the process of transitioning from a post-grad program into their first UXR job at a for-profit company. It hints at an under..

Gamifying an introduction to speculative and values-driven design Continue reading on UX Collective »