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A playbook for designing for sales

Sales Design is a type of Service Design with its own best practices Continue reading on UX Collective »

Charles and Ray Eames: The iconic couple of 20th-century design

History and legacy of the legendary partners in life and work Continue reading on UX Collective »

Tips on designing inclusively for auditory/hearing disabilities

Their problems, behaviours, needs & tools, plus design guidelines for building accessible products.Photo by Franco Antonio Giovanella on UnsplashIn my article “The three levels of accessibility”, I mention the importance of designing for clarity and inclusivity. Not only to ensure everybody regardle..

Palm OS — How does it look today?

The first Palm PDA was introduced in 1996 and it was a huge success. How did Palm OS really work? Let's test it and figure it out. Continue reading on UX Collective »

Jobs-based business strategy: business language

As digital products grow in complexity, there comes a need for a businesses to start dividing up responsibility across cross-functional teams. These divisions of responsibility, while necessary, usually end up creating communication barriers in the organization (Edmondson, 2012), better known as “si..

What are your design maxims?

A few things I have learned along the way about design and business that have stood the test of time.My design career — if I can call it that — has now spanned multiple decades. The first thing I created that I would consider a proper design was a seven-inch record for a friend’s band sometime in th..

Investing in your career — and in your portfolio

Investing in your career — and in your portfolioInterview with Shawn Park about shaping and investing in your career path.Leading with Craftis a limited series of articles where we shed a light on stories of designers with successful careers as individual contributors. Curating and publishing hundre..

When capitalism gives you blisters

Where shareholders are users, the corporation a product: a brief tale of the education of a corporate designer. Continue reading on UX Collective »

The hurdles to opt-out of giving away personal information.

You probably don’t read the cookie consent forms, but you should at least be aware of what you are clicking. Continue reading on UX Collective »

Why having a multidisciplinary attitude is important

Today's design industry is extremely specialized and closed in silos, but the design is multidisciplinary in its roots.When I think about design, I know it encompasses graphics, identity, architecture, interiors, products, packaging exhibitions, digital experiences, services, or communication¹ ..