My phone is not a fridge

When talking about consumer and producer responsibility, there are apparent differences in device categories. OEMs take note. Continue reading on UX Collective »

Empathy in the everyday: How we’re wired to make things better

Empathy has quickly captured the collective attention of the business world, including recent mentions from Google’s Chief Innovation… Continue reading on UX Collective »

A gentle rant about the usability of user accounts

I am often underwhelmed and decidedly un-delighted when faced with managing my account on your site. Here’s how to make it better. Continue reading on UX Collective »

Running a remote Proto Persona definition workshop

When I first stumbled upon the four-hour product definition workshop by Eric Johnson, I was thrilled. Most workshop guides get stuck with… Continue reading on UX Collective »

How the 3-act storytelling structure can lead to better products

An overview of the three-act structure, and how we can use it as a framework to understanding how behavioral changes manifest in our users… Continue reading on UX Collective »

UX and Human Factors: How to use psychology to empower the user

Co-Authors: Cat Hodges and Kay Stanney Human Factors within User Experience DesignUser Experience (UX) is an extensive interdisciplinary field that encompasses many aspects of design and engineering. When you hear the term “UX,” you may relate it only to applications and software, but it’s actually ..

Why skipping the business need is never worth it

A plea for b2b product managers Continue reading on UX Collective »

Affordances and signifiers

Creating designs, components and interactions that make sense to users Continue reading on UX Collective »

Is the end near for flat logo design?

Oversimplified logos: when less becomes too much.Logos speak a thousand words. A great logo can tell the story of an organization without a single word. Recently, logos from various companies have experienced a transformation. From car companies like GM, restaurants like Burger King, and food produc..

The FOMO is real: UX patterns capitalizing on human misery

CreditFOMO is defined as the apprehension that one is either not in-the-know or missing out on information, events, experiences, or decisions that could make their life better. But we don’t need to be told that, do we? A majority of us have experienced FOMO, the fear of missing out, personally. It i..