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Insights from 30 years of watching men and women shop and manage retail companies Continue reading on UX Collective »

The prior linguistic revolution of the compiler Continue reading on UX Collective »

Opportunities and risks to watch out in 2021’s digital revolution Continue reading on UX Collective »

One of the most stressful and time-intensive periods of my Facebook tenure was the performance review cycles that happened every 6 months… Continue reading on UX Collective »

Sight isn’t the only way to experience the world: Senses work in tandem to guide cognition, movement, and communication. Experts posit that humans possess between 9 and 33 distinct senses, yet digital design routinely ignores neurological factors beyond sight. Sensory design principles emphasize the..

The importance of taste-breakers in UX.Image by author.The monotonous bubbleI must admit, the way in which Spotify personalises playlists never ceases to delight me. Having my new Discover Weekly playlist waiting every Monday morning is like a little gift when I need it most. Recently I noticed anot..

Empathy, empathy, empathy. It’s a term lavishly tossed about like salt at a fast-food restaurant. As designers, we have become inured to the threadbare pervasiveness that has stripped it of its essential worth. We take its meaning for granted.Munch, Edvard. “Attraction II.” 1895. Original from The A..

Have you ever experienced a feeling of disappointment about some purchase? Was it a birdhouse that birds were not interested in? Or a coffee grinder that did not grind coffee well? Similarly, a feeling of disappointment (or even frustration) is the thing experienced by an end-user of a poorly develo..

Interview with John Ferguson about design excellence and non-linear career paths in design.Illustrated by Shreya DamleLeading with Craftis a limited series of articles where we shed a light on stories of designers with successful careers as individual contributors. Curating and publishing hundreds o..

What type of investor is Coinbase designed for? — a UX analysisChart view of coinbase appFor a product that is leading the crypto exchange space, there are some glaring weaknesses in the current Coinbase iOS design. I started investing in Bitcoin back in September of 2020. I am fascinated with decen..