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People who are interested in AI often ask me what an AI designer is,and I’ve attempted to answer that question in this article. I wanted to go a step further, by helping designers and product teams understand how designing AI-based product experiences is different from traditional product design. He..

The prescription vs. the platform approach.Picture Jon. Jon is a first adopter (early consumer) of a startup that’s trying to design a better way to roast salmon using a toaster oven. He’s smart, 35, and a working professional. He spends his evenings answering work emails and watching Dora the Explo..

Behaviors & biases in planningPhoto by Hans-Peter GausterThe past few months have been pretty busy at work. We’ve started an exercise where we are evaluating a product — currently manufactured in our European & North American factories — to be manufactured in our Asian factories to serve the regiona..

Qualitative methods aren’t always the right methods. Sometimes we need to step back and take a different perspective to understand the… Continue reading on UX Collective »

New Directions: The Cover StoryPioneer designer Alvin Lustig’s fifty best book covers in one box.Lustig’s first cover design for New Directions, 1941The great graphic designer Milton Glaser once said, “there are three responses to a piece of design — yes, no, and WOW!” WOW! is what you’ll say to New..

Some tips to get overcome barriers and get things back on track Photo by Jackson Simmer on UnsplashSometimes at work, the same issues can crop up so many times we start to think that things will never change, which makes us tired and resentful. Getting to that point is dangerous — we become negative..

I have some bad news for you Continue reading on UX Collective »

Design and music intersect in many areas; fashion, art, filmmaking and set design, yet one relatively obscure but staggeringly creative area is in the design of graphic notation used by composers. Graphic notation is one side that is relatively unknown outside the sometimes rarefied world of orchest..

How to design for weird user behavior.Photo by Luísa Schetinger on UnsplashThis article was inspired by a conversation I had with Ryan Warrender on our Podcast Design Huddle. User Fudged Experiences are when users do something unexpected with our products or service, usually in a hacky way. Here are..

It is quite difficult, if not almost impossible, to obtain a personality profile of one single individual let alone to create a persona… Continue reading on UX Collective »