Is service design the new change management?
Organizational change can be compared to product change. It is also a design process. How a change is introduced to users (customers or…
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Product manager moves: How to build trust with your design team
Starting from a place of inquiry, curiosity, humility.Photo by Tranmautritam from PexelsThe “Everyone’s a Photographer” ProblemAs Product Managers, there’s a fine line between being the “CEO of the product” and getting into the pixels of a design. We write user stories that define the needs the user..
I’m a designer. I earned $50K more because of COVID last year.
Pandemic-induced efficiency is real, and we’re all better off for it.
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Everyone can win vs. winners take all
Episode four. In the previous articles, I presented the outputs of my research around the design responsibilities and how we can deal with…
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Should designers know how to crypto?
Crypto design, revolutionary UIs, VHS tapes visual gloryWeekly curated resources for designers — both thinkers and makers.If you’re a designer and you also love researching things, you should probably buy some cryptocurrency. The goal of this exercise should be to familiarize yourself with a future ..
How much research does your project need?
A framework for successful stakeholder engagement
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Title case vs sentence case in UX writing
Breaking down the pros & cons of using Title or Sentence case when writing UX copy.
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Choosing a chart with your audience in mind
Using user-centered design to figure out the best chart for your audience.
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Damn, they don’t make ’em like this anymore
A westian take on the state of American places.
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The all too common request for a dashboard
And how to use the request for this feature as an indicator that the problem hasn’t been fully understood
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