research

It was a beautiful day in Santa Barbara, California, and I was walking down to work listening to an episode of my favorite podcast 99%… Continue reading on UX Collective »

The work of Universal Design founder, Marc Harrison shows us that accessible products that work for everyone are the result of observation-based research and iteration, not just a well-meaning but largely theoretical commitment to “inclusion.”When I was learning to handle a chef’s knife like a compe..

How elected officials can better communicate with all of their constituents online Continue reading on UX Collective »

How alternating focus between the yin and yang of design leads to the perfect balance of consistency and flexibility. Continue reading on UX Collective »

— Dana Chisnell Find the truth. Tell the truth. was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.

We often fear giving our users too much information. But doing so comes with a cost and the check engine light is a prime example. Continue reading on UX Collective »

To cross a divide, the gap has to be understood. Continue reading on UX Collective »

When I first stumbled upon the four-hour product definition workshop by Eric Johnson, I was thrilled. Most workshop guides get stuck with… Continue reading on UX Collective »

“I’m usually not that negative but this is bad…”— Well-meaning fellow designerIn a matter of minutes, a few more comments popped out mocking my poor writing and lack of actionable information in my article. My mood sank. They are right! I start writing responses to each one, justifying myself like a..

If you were to buy a car tomorrow, which makes would you consider? Assuming that you had a sensible budget (no supercars I’m afraid) would you consider a Ford, a BMW, a Tesla, a GM, an Audi, a Jaguar, a Toyota perhaps? Of the countless makes that you could choose, there is a pretty good change that ..