Service design beyond design thinking, journey maps, and personas

What I wish I knew as a service designer. Continue reading on UX Collective »

Investing in your career — and in your portfolio

Investing in your career — and in your portfolioInterview with Shawn Park about shaping and investing in your career path.Leading with Craftis a limited series of articles where we shed a light on stories of designers with successful careers as individual contributors. Curating and publishing hundre..

Designing to reduce the user’s mental burden

Thoughtfully designed products don’t impose an unnecessary mental load on their users. Here are some products that make me think too much. Continue reading on UX Collective »

Keyword foraging: the key to better search tools

How this new term can help us understand the way people discover things online Continue reading on UX Collective »

Is Apple capable of designing a usable mouse?

Remembering Jobs’ relentless approach to product design, and how a sufficient mouse design never came to be Continue reading on UX Collective »

UX design doesn’t exist

I feel very passionate about the misuse of the term UX design, let me tell you why. Continue reading on UX Collective »

Germ theory, Art Nouveau and the future of design in a post-pandemic world

Changes that affect the mind of the greater public frequently have unpredictable consequences to the way society is structured and built… Continue reading on UX Collective »

How machines have come to naturally speak human language

The prior linguistic revolution of the compiler Continue reading on UX Collective »

Design critiques, now

I have personally done some of my best work as part of a design culture in which viewpoints are freely exchanged and argued upon. I started thinking about the importance of such a design culture and drafted out guidelines for the remote working environment due to a worldwide pandemic.My main takeawa..

When does iconography start to become useless?

Those little UX crimes.Firstly, props to two sources here: This is a superb article by Mary Formanek which lets you play the icon game, and explains this in much more detail: Label your icons Secondly, another incredibly good article by Shane P Williams that has some excellent advice and sources: Ca..