Service Design

Empathy is a journey and outcomes are never certain! Continue reading on UX Collective »

Various stimuli made me think about the topic of staying relevant lately.Glasses by Xinh Studio and Binoculars by Tom Ingebretsen, from the Noun Project.The key contributor, I think, is the constant reminder of how highly valued a glossy surface is. A slick and modern UI will get the votes in 2020 (..

Creating video is time consuming. A well-made 5-minute video can take hours to plan, record, and edit — and that’s before we start talking about making that video consistent with all the other videos on your site. When we took on the Jamstack Explorers project (a video-driven educational resource f..

Josh Comeau covers the concept of margin collapsing: This idea might sound simple, but if you’ve been writing CSS for a while, you’ve almost certainly been surprised when margins either don’t collapse, or they collapse in weird and unexpected ways. In real-world projects, all kinds of circumstances..

3 Scenarios for how UX applies psychological flexibility to its practice. Continue reading on UX Collective »

Photo by Fotis Fotopoulos on UnsplashIt isn’t uncommon to have a lot of ideas on a product backlog. Ideas flow in from executives, customers, sales, support, and just about everyone. It is common to hear that a good Product Manager is one who knows how to say “no”. I would take it a step further and..

A journey from a third-year Computer Science student to a designer at Google. The highs, the lows, and everything in between.Some folks started counting it as a new decade at the start of 2020, and I mostly agree with them. Let’s just say I procrastinated to write about the events of ten years by a ..

2021: The year to recalibrate PersonasPhoto by Immo Wegmann on Unsplash2020 has been, without question, a year of disruption, uncertainty, and unknown territories; with a pandemic that shifted routines and daily lives came a flux in consumption habits, expenditure, and how we spend time. Countries b..

Photo by Derick McKinney on UnsplashThere are two types of biases — Preferential: From liking one option over others. Dispositional: From one’s inherent qualities of mind and character. As a designer, I have a preferential bias toward neutral colours and a dispositional bias toward organised and str..

Target your stakeholder’s data needs even if you’re not presenting Continue reading on UX Collective »