Mend the world
It’s time to move away from sticker mentality.I am mending a sock.
It is slow and might seem irrational when new socks are cheap and easy to get. At least from the perspective of someone who has a job and a home in America. But it is honest work.
There comes a moment, a satisfying moment, when the l..
How can AI help you write emails?
Insights from 156 people writing emails with AI in the loopOriginal photo by cottonbro from Pexels.We built a prototype AI email editor with text generation from Natural Language Processing (NLP) and asked 156 people to write emails with it. We compared different UI settings and use by native or non..
Gutenberg & modern-day UX
How a 15th-century German goldsmith had laid the path of modern-day UX practice and philosophies.Collage by authorWell, a lot of you might be wondering what Gutenburg has to do with UX! Yes, he invented the press — which had changed the world; but was there any concept of the idea of UX back then? D..
Defining your design system and content system rules
Let your design community shape and strengthen your systems.Getting the design and content teams in your company engaged in your design system is key to its success. Here’s a framework that helps you get your design community onboard early, when you and your team are defining the system and its stan..
Managing ideas at scale
Idea management is an essential innovation process — especially in large, complex organizations. This post presents the key principles that enable companies to ideate and innovate at scale.Photo by Mika Baumeister on UnsplashTo streamline and accelerate innovation, companies need to integrate flexib..
From scientific racism to inclusive design
Bias, brains, and skulls.The impact of bias in every aspect of our lives — services, technology, and government — is again at the forefront of our cultural psyche. Experts and advocates have been raising the alarm about the implications of bias in data and how it feeds into every aspect of our socie..
It’s time we say goodbye to pixel units
Why responsive and accessible websites don’t really need ‘em.Photo by Sigmund on UnsplashIf you design or develop websites, do not use px units. Absolute units (px, in, mm, cm, pt, and pc) are as bad for accessibility and responsive design as using tables for layout. Of all the available absolute un..
How to estimate design work
You can tell easily how much a car costs just by looking at the price tag. But what is the cost of producing that car? Or, how much did it cost to design that specific car, so it can withstand competition for at least one product lifecycle, be reliable, meet safety and brand standards, customer dema..
How taxonomies in the physical world can inform design decisions
Taxonomy, as it relates to user experience and information architecture, refers to the structural methods for how information is sorted, classified and organized.
“To effectively arrange anything, we have to choose methods for organizing and classifying content in ways that convey the intended infor..
The role of transformational leadership in design
As my team has been focusing on elevating each team member, we’ve started looking at what makes a good manager and how we can train them.
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