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Scams circulated on WhatsApp are targeting vulnerable Latinx immigrants. How can we use product thinking to solve and prevent this? (Source: Documented NY)I can’t stop thinking about this story from December by Documented NY (a nonprofit journalism organization) about how Latinx immigrants are scamm..

https://unsplash.com/photos/ArA3S3k0wTU“So, how do you decide between user needs and business needs?”I get this question all the time. Mostly, I hear it from people who are in the process of transitioning from a post-grad program into their first UXR job at a for-profit company. It hints at an under..

I have been an avid Spotify user for over 6 years. I love creating my playlists, discovering new artists … but what I love the most is just listening to music while I work on my design projects. As a user and a young interface designer, when the Spotify desktop app update came out, it obviously caug..

Sales Design is a type of Service Design with its own best practices Continue reading on UX Collective »

Image by @brandialxndraWhen we think of a futuristic reality for the human race, we think of flying cars and holographic calls. We may not be there just yet but we are sure on our way to building a digital future for all. In fact, the next billion users are hailing from developing countries in Asia,..

A discussion of the theory of design trends with sample trends in Industrial Design, Interface Design, and User Experience.Fig. 4: the design trend map: micro design trends in user experience, visual design and industrial design (this version created in April, 2021)Key Insights: (1) Design trends ca..

Tokaido Shinkansen launched at Tokyo Station, 1964. SourceIn the late ’90s, Japanese engineers modeled the Shinkansen bullet train after Kingfisher birds to solve one of their biggest problems… tunnel sonic booms. Tokaido Shinkansen is one of the world’s busiest high-speed rail lines. Having moved a..

Sight isn’t the only way to experience the world: Senses work in tandem to guide cognition, movement, and communication. Experts posit that humans possess between 9 and 33 distinct senses, yet digital design routinely ignores neurological factors beyond sight. Sensory design principles emphasize the..

A collection of handy tips to help improve your designs instantly. Continue reading on UX Collective »

Experimental tools to align speculative and futures design with core values and life-centred thinking. Continue reading on UX Collective »