Will UX metrics ever become high-level business metrics?
Takeaways from the Persuasive UX Metrics Framework.Photo by Alexander Schimmeck with added post-its by meIn this article:
Why does UX need these metrics?The Persuasive UX MetricsThree important things about the metricsThe most valuable UX metricsWhy does UX need these metrics?Sales, marketing, HR, a..
Keyword foraging: the key to better search tools
How this new term can help us understand the way people discover things online
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Why Spotify’s new desktop client has better (or not) UX?
I have been an avid Spotify user for over 6 years. I love creating my playlists, discovering new artists … but what I love the most is just listening to music while I work on my design projects.
As a user and a young interface designer, when the Spotify desktop app update came out, it obviously caug..
Defining a diversity and inclusion messaging strategy
A definitive guide to get your tone in writing right — right now
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The state of open-data design
Looking at the state of UX in open data, and tips for how to navigate the beast that is government open data.
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Randomness, birthdays pigeons, and twisters
What is Random? with Pseudo-Random Numbers
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Frameworks for measuring product inclusion and product equity
A few working frameworks for PMs, execs, small teams, and startups.You can’t change what you don’t measure — and measurement is a core challenge of building inclusive products.
In this post, we’ll cover micro-level quantitative frameworks for measuring product inclusion and product equity — areas li..
How Netflix’s binary rating system is hurting our documentaries
The good, the bad, and nothing else.
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The reframing of architectural practice
Architects love stories about an architect that’s found success in another profession by utilising their architectural skills. We rarely hear stories about how architect’s have used their architectural assets and skills in order to deliver better practice, better leadership or better culture. It’s t..
What are your design maxims?
A few things I have learned along the way about design and business that have stood the test of time.My design career — if I can call it that — has now spanned multiple decades. The first thing I created that I would consider a proper design was a seven-inch record for a friend’s band sometime in th..
