urban-planning

Insights from 156 people writing emails with AI in the loopOriginal photo by cottonbro from Pexels.We built a prototype AI email editor with text generation from Natural Language Processing (NLP) and asked 156 people to write emails with it. We compared different UI settings and use by native or non..

Localisation is often perceived as simple text translations across different languages. However, it goes beyond just some alphabets and… Continue reading on UX Collective »

Oversimplified logos: when less becomes too much.Logos speak a thousand words. A great logo can tell the story of an organization without a single word. Recently, logos from various companies have experienced a transformation. From car companies like GM, restaurants like Burger King, and food produc..

This article was written in collaboration with Senior UX researcher Caitria O’Neill, currently at Google, previously at Airbnb and Facebook.The human brain is lazy, biased, and prone to shortcuts.The user experience study of human cognition can be mushy, unscientific, and filled with false assumptio..

Don’t get me wrong, I’m a big fan of experimentation and metrics-driven product development. It brings scientific evidence to decision… Continue reading on UX Collective »

The search for a perfect font ends here. Serifs, sans-serifs and more! Continue reading on UX Collective »

An etiquette guide for the driven, yet considerate, mentee Continue reading on UX Collective »

Imagine this scenario. A team member approaches you excitedly and says, “I just sat in this amazing sales meeting, and I have an idea for a new feature we have to build! You would click here and here, then be able to do this, and it would work like this!” Maybe your coworker is even drawing you a pi..

Part 1 — CraftThey say “hindsight is 20/20”. It’s very true. 10 years ago I made the switch from graphic design to user experience after a 10-year stint working for print shops & manufacturing environments. It has been an incredible journey so far, but there are many things I wished I had learned ea..

In one crazy year, a pandemic struck and I had an opportunity to become a better behavioral scientist and researcher. Continue reading on UX Collective »