What to Do When a Client Tries Your Patience

When working with clients, patience is both a must-have quality and a delicate balance. Of course, you’ll want to calmly train clients to use a CMS or explain the specifics of a project. That’s just a display of good manners. But there are situations when you can be a little too patient. There can ..

Writing Perfect Web Design Proposals

If you’re a freelancer, then you’ve probably experienced the anxiety of staring at the blank white space where your cover letter or proposal needs to go. Not only do you have to sell yourself, but you have to show that you can do the work, that you understand the client’s needs, that you can fill th..

eCommerce Product Pages Optimization Tips

Consider the routes that may have led you to a product page. Perhaps you Googled a specific camera and navigated directly to the product links, skipping the home and about pages. Maybe you clicked a link shared by a friend on social media or found the product thanks to ad retargeting. Whatever the ..

10 Fantastic Landing Page Themes & Templates

A landing page is one of the most crucial components to a successful website. It makes a first impression with users and states your case for sticking around. In the age of short attention spans, you’d better put forth the effort to engage people. In general, a well-designed landing page will featu..

5 Ways to Make CX the Cornerstone of your Freelance Business

Ask anyone for the golden rule of business and their first guess at an answer might be: “make money.” Yet, really, the golden rule should be the same one we all have heard time and again – treat others as you wish to be treated. This foundational tenet of good customer experience (CX) is just one o..

Creating a Vision of the Desired Outcome – UX Design Competency #2

Whether you’re working on a big initiative or an individual task, see how creating a company vision or product vision statement makes all the difference. The post Creating a Vision of the Desired Outcome – UX Design Competency #2 appeared first on Design.org.

How to go from Designer to Manager

UXswitch polls its members about topics that interest them from time to time. Recently, we’ve seen a growing desire to learn how one goes from being a hands-on designer to being a design manager. In this article, we’ve interviewed design managers like Cees van Dok at TomTom who have made that leap a..

Knowing Your “Why”: UX Design Competency #1

Your “why” is the purpose or deeper reason behind your UX work. Here's how the "why" helps you win, plus tips to uncover your product or company mission statement. The post Knowing Your “Why”: UX Design Competency #1 appeared first on Design.org.

The 12 Competencies of UX Design

Whether you’re wondering how to become a UX designer or which UX skills to hire for, look for these 12 competencies to gather the ingredients for success. The post The 12 Competencies of UX Design appeared first on Design.org.

Five Ways To Ensure You Get That UX Agency Job

As the CEO and Founder of Fathom, I often reflect on what impresses me in a candidate profile and in the interview process. This article finally affords me the opportunity write down what has been rattling around the back of my mind for quite some time. Below are the top five things I’m conscious o..