Can user research hurt more than help?
Avoid these situations that create bad data
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Defining your design system and content system rules
Let your design community shape and strengthen your systems.Getting the design and content teams in your company engaged in your design system is key to its success. Here’s a framework that helps you get your design community onboard early, when you and your team are defining the system and its stan..
How to figure out the scope of your visualizations quickly
Scope your project with eight hats of Data Visualization Design
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Thinking beyond human-centered design
An invitation inspired by The Social Dilemma
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The problem with underspecified notifications
We often fear giving our users too much information. But doing so comes with a cost and the check engine light is a prime example.
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A hill to die on
When do we stand up in a design review, present our case, and say “this is a hill I’m willing to die on”?Photo by Mike Erskine on UnsplashI love to talk about designing with constraints. So much of the life of a UX professional is evaluating and compromising technical limitations, time limitations, ..
Mend the world
It’s time to move away from sticker mentality.I am mending a sock.
It is slow and might seem irrational when new socks are cheap and easy to get. At least from the perspective of someone who has a job and a home in America. But it is honest work.
There comes a moment, a satisfying moment, when the l..
Ethics, UX and our role in all this
Ethics, UX, and our role in all thisWe live in a world where our behaviours are accurately being predicted every step of the way. It sometimes feels like apps and products know us more than we know ourselves. This is not necessarily bad, or that we should be scared every time we log on, it’s just th..
How to discover your customers’ willingness to pay
This is a step-by-step guide on applying best practice qualitative and quantitative techniques to discover your customers’ WTP
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Product manager moves: The art of the servant CEO
Popular advice encourages PMs to lead like a CEO. It’s more important to be a servant leader.Photo by The Lazy Artist Gallery from PexelsThe Product Manager as CEO — what is it?The premise of the Product Manager as CEO boils down to this: the PM must hold themselves responsible for all parts of the ..
