What can designers learn from game storytelling?

Storytelling is universal. It’s a human trait that we have practiced for over 40,000 years. It is how we process the way the world works… Continue reading on UX Collective »

Using design to fight racism

How might we use technology to address racial inequities? Continue reading on UX Collective »

Should I be using NPS to measure customer loyalty in SaaS?

Focus on what you can do for the customer, not what the customer can do for you. Continue reading on UX Collective »

Product manager moves: How to build trust with your design team

Starting from a place of inquiry, curiosity, humility.Photo by Tranmautritam from PexelsThe “Everyone’s a Photographer” ProblemAs Product Managers, there’s a fine line between being the “CEO of the product” and getting into the pixels of a design. We write user stories that define the needs the user..

Sonic Pixels — the art of drawing with sounds

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When capitalism gives you blisters

Where shareholders are users, the corporation a product: a brief tale of the education of a corporate designer. Continue reading on UX Collective »

Which type of pre-onsite technical interview is the best for recruiting engineers?

I asked 300+ engineers what type of pre-onsite interview experience they prefer and this is what I found out. Continue reading on UX Collective »

User-fudged experiences

How to design for weird user behavior.Photo by Luísa Schetinger on UnsplashThis article was inspired by a conversation I had with Ryan Warrender on our Podcast Design Huddle. User Fudged Experiences are when users do something unexpected with our products or service, usually in a hacky way. Here are..

Bringing self-compassion into product management

Encouragement to shift your perception of what ‘high performing’ looks like Continue reading on UX Collective »

Germ theory, Art Nouveau and the future of design in a post-pandemic world

Changes that affect the mind of the greater public frequently have unpredictable consequences to the way society is structured and built… Continue reading on UX Collective »