writing

Imagine this scenario. A team member approaches you excitedly and says, “I just sat in this amazing sales meeting, and I have an idea for a new feature we have to build! You would click here and here, then be able to do this, and it would work like this!” Maybe your coworker is even drawing you a pi..

How we built new data tools for remote learning in a month — and what it teaches us about emergent and adaptable teams.Photo by Ketut Subiyanto from PexelsBefore COVID-19 hit, my team’s product cycle was much closer to a year than it was to the two-week sprint cycle that Agile espouses. Over time th..

And how in-app advertising proliferated during the pandemic Continue reading on UX Collective »

Building a product without user input is not only difficult but also pretty dangerous, leading you up a blind alley. Continue reading on UX Collective »

Have you ever experienced a feeling of disappointment about some purchase? Was it a birdhouse that birds were not interested in? Or a coffee grinder that did not grind coffee well? Similarly, a feeling of disappointment (or even frustration) is the thing experienced by an end-user of a poorly develo..

Viewing Google Maps icons through the perspective of ancient mapsAlaska (Prince of Wales Island), Copper Mountain and vicinity, 1909, by Sargent, R. H.The smell of aged parchment and centuries-dried ink, the slight sound of large sheets rustling and flat drawers rolling open, the soft feel of worn a..

A daughter-father design project provides a clear definition of what User Experience Design is and who its for. Continue reading on UX Collective »

An invitation inspired by The Social Dilemma Continue reading on UX Collective »

Photo of a white lock icon on a purple fullscreen background displayed on a cellphone screen by Franck on UnsplashIn 2023 alone, cybercriminals will steal 33 billion records. It takes 196 days on average to identify a data breach. The cost of a data breach will reach $150 million by 2020… These numb..

Their problems, behaviours, needs & tools, plus design guidelines for building accessible products.Photo by Franco Antonio Giovanella on UnsplashIn my article “The three levels of accessibility”, I mention the importance of designing for clarity and inclusivity. Not only to ensure everybody regardle..