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How to provide what users want, while keeping them accountable for what they tweet Continue reading on UX Collective »

The prior linguistic revolution of the compiler Continue reading on UX Collective »

I asked 300+ engineers what type of pre-onsite interview experience they prefer and this is what I found out. Continue reading on UX Collective »

Can the seemingly opposing forces of intuition and scientific thinking be leveraged to fuel novel and creative user experience explorations?Initial D, written by Shuichi ShigenoThe above scene from Initial D anime shows Takumi blazing down the slopes of Mt. Akina, delivering hot tofu from his family..

A collection of 18 tips to help improve your designs. Continue reading on UX Collective »

The Four Approaches to Fill the Missing Middle of Service DesignDuring its growth, Service Design focused heavily on definitions and its toolkit. But it failed to define what lies between these endpoints. While this is enough for practitioners, it falls short in the boardroom. Here we propose to fil..

People who are interested in AI often ask me what an AI designer is,and I’ve attempted to answer that question in this article. I wanted to go a step further, by helping designers and product teams understand how designing AI-based product experiences is different from traditional product design. He..

Takeaways from the Persuasive UX Metrics Framework.Photo by Alexander Schimmeck with added post-its by meIn this article: Why does UX need these metrics?The Persuasive UX MetricsThree important things about the metricsThe most valuable UX metricsWhy does UX need these metrics?Sales, marketing, HR, a..

I feel the need. The need for tactile feedback. Continue reading on UX Collective »

And how to use the request for this feature as an indicator that the problem hasn’t been fully understood Continue reading on UX Collective »