A playbook for designing for sales
Sales Design is a type of Service Design with its own best practices
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Thinking in public as a digital product designer
“I’m usually not that negative but this is bad…”— Well-meaning fellow designerIn a matter of minutes, a few more comments popped out mocking my poor writing and lack of actionable information in my article.
My mood sank.
They are right!
I start writing responses to each one, justifying myself like a..
Adding a social layer across the web
How adding a social layer across the entire web can make it more delightful
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Beyond the buzzword: Gamification done right
Gamification can make a good product better if done right, but it’s not a magic potion
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Peek like a Geek, steal like the greatest
How to use metaphors to gain an understanding of your customers mental model?
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Challenging power dynamics and individual responsibility
Episode three. The world we live in is a complex phenomenon, where we can play different significant roles, but not determining. In other…
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How virtual reality can create real connections
360° devices are redefining human presence and intimacy
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Designing to reduce the user’s mental burden
Thoughtfully designed products don’t impose an unnecessary mental load on their users. Here are some products that make me think too much.
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An interaction state of mind
A critical factor in making developers and designers work cooperatively and cross-functionally is a shared understanding of design and code. One aspect that disrupts this is interaction states. Time and again, designers forget to design every state, and developers are left guessing how to implement ..
Stop asking your users what they want
Four simple tricks to improve the quality of your user interview questions
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