The one design skill to unlock them all

Self-awareness will help you hire and nurture a design team that’s curious, flexible, and authentic Continue reading on UX Collective »

Tips on designing for mobile, written by a smartphone

Hi, yes you read that title right. I am a smartphone with a mind of my own, writing an article for Medium. I mean, I have to occupy my… Continue reading on UX Collective »

Why you should treat your roadmap process as a product itself

Applying the successful ingredients of product development to roadmapping Continue reading on UX Collective »

An interaction state of mind

A critical factor in making developers and designers work cooperatively and cross-functionally is a shared understanding of design and code. One aspect that disrupts this is interaction states. Time and again, designers forget to design every state, and developers are left guessing how to implement ..

Perception is more important than reality in building great products

Simply building a robust product isn’t enough. Continue reading on UX Collective »

Product design in practice: Fixing broken customer experiences in existing products

Photo by Jason Strull from unsplash: https://unsplash.com/photos/kqBzDbiVV40Digital products that clear the startup product-market fit race usually come with all kinds of baggage — tech debt, product debt, promises and visions teams never followed-up on… These can create serious friction between you..

Designing for large financial institutions

It is easy to say there is not much design centricity in the financial industry. Experience design cannot be taken lightly now that… Continue reading on UX Collective »

The case for code in digital product design

And how we might develop a generation of designers who code.“Glasses” by lorisgirl is licensed under CC BY-NC-SA 2.0Code is mysterious. Frustrating. Exclusive. Maybe even dreadful. For most of us digital product designers, code is a complicated thing whose power amazes us, but whose mastery eludes u..

Amazon is not great, but the others are worse

Why online retailers should not bury their heads in the sand, especially at the beginning of the end of the pandemic.In the local retail industry, hardly a day goes by without an Amazon scolding. There is talk of “unfair conditions”, of “cutthroat competition”, a “quasi-monopoly”. I say: if you comp..