empathy-design

Insights from 30 years of watching men and women shop and manage retail companies Continue reading on UX Collective »

Starting from a place of inquiry, curiosity, humility.Photo by Tranmautritam from PexelsThe “Everyone’s a Photographer” ProblemAs Product Managers, there’s a fine line between being the “CEO of the product” and getting into the pixels of a design. We write user stories that define the needs the user..

Weekly curated resources for designers — thinkers and makers.“One of the fundamental forces behind my journey is the opportunity to connect and collaborate with other designers. Building relationships is a crucial part of what we do. I’ve always been a people person myself. That’s just part of my na..

Design research meets Greek philosophy Continue reading on UX Collective »

How to provide what users want, while keeping them accountable for what they tweet Continue reading on UX Collective »

An interface is not something projected on a screen, it is a mediation technique between interrelated levels and layers.No one knows for sure, how Gyges came to the throne of Lydia (680 BC), which led to countless stories and legends about it. At that time, Lydia was ruled by Candaules, a man who ac..

Today there are more things fighting for our attention than ever before. We are constantly juggling work, family, and social lives. What we don’t realize is, try as we might to multitask, our attention span is quite limited. Recent findings suggest that we can hold about four items (plus or minus 1)..

Putting Dieter Ram’s sixth principle of good design in practice.Recently, I came across the 2018 documentary Ramsdirected by Gary Hustwit, detailing the life and influence of legendary German industrial designer Dieter Rams. Rams is known for his “less is better” approach and industrial design works..

Building trust and rapport are key as we invite others to share, yet we must remain vigilant and combat confirmation bias Continue reading on UX Collective »

Attribution: Kenneth AllenIt has now been 4 months and 14 days since my job at IBM dissolved, and on August 18th, I accepted a contract role to become a Principal UX Designer for PayPal, started yesterday (September 14). Big sigh of relief for me. On Twitter, I noticed a designer (https://twitter.co..