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Insights from 30 years of watching men and women shop and manage retail companies Continue reading on UX Collective »

Starting from a place of inquiry, curiosity, humility.Photo by Tranmautritam from PexelsThe “Everyone’s a Photographer” ProblemAs Product Managers, there’s a fine line between being the “CEO of the product” and getting into the pixels of a design. We write user stories that define the needs the user..

Weekly curated resources for designers — thinkers and makers.“One of the fundamental forces behind my journey is the opportunity to connect and collaborate with other designers. Building relationships is a crucial part of what we do. I’ve always been a people person myself. That’s just part of my na..

Design research meets Greek philosophy Continue reading on UX Collective »

How to provide what users want, while keeping them accountable for what they tweet Continue reading on UX Collective »

An interface is not something projected on a screen, it is a mediation technique between interrelated levels and layers.No one knows for sure, how Gyges came to the throne of Lydia (680 BC), which led to countless stories and legends about it. At that time, Lydia was ruled by Candaules, a man who ac..

What rock stars have taught me about my job.Garbage, illustrated by R. Michael HendrixSteve was supposed to be in bright colored lights on stages across the U.S. along with Liz Phair and Alanis Morrisette. Instead, he was on Zoom with me, trying to find a camera angle that didn’t make him look like ..

Can the seemingly opposing forces of intuition and scientific thinking be leveraged to fuel novel and creative user experience explorations?Initial D, written by Shuichi ShigenoThe above scene from Initial D anime shows Takumi blazing down the slopes of Mt. Akina, delivering hot tofu from his family..

The second part of the ‘Design debt 101’ seriesThis article references information from the ‘what’ and ‘why’ of design debt. Please, consider reading it for more context before moving forward. In this piece, we’ll dive into the topic of measuring design debt. I’ll walk you through the qualitative an..

Weekly curated resources for designers — thinkers and makers.Over the course of several months, Nir Eyal has experimented with changing elements of his smartphone so he could have the best of the technology — and avoid the worst. Those experiments paid off, and the steps he took are measures any and..