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We all hate to look at our old work. Yuk! Blech! But as songwriters say “it’s all in the rewrite”!Girl sketching on iPad (refactored from several years ago 🙌🏽)As I come up close to the end of my current contract I find myself in that “what’s next” place where I need to get out and promote myself som..

How to provide what users want, while keeping them accountable for what they tweet Continue reading on UX Collective »

Looking at the state of UX in open data, and tips for how to navigate the beast that is government open data. Continue reading on UX Collective »

A collection of handy tips to help improve your designs instantly. Continue reading on UX Collective »

Part 1 — CraftThey say “hindsight is 20/20”. It’s very true. 10 years ago I made the switch from graphic design to user experience after a 10-year stint working for print shops & manufacturing environments. It has been an incredible journey so far, but there are many things I wished I had learned ea..

Today, many of us know the story of the Sony Walkman brand and how it influenced many other products in the 21 century. It was one of the first models of portable players to change the way people listen to music.The story of the classic Walkman ended in 2010 when Sony retired the cassette player. So..

Insights from 30 years of watching men and women shop and manage retail companies Continue reading on UX Collective »

Don’t get me wrong, I’m a big fan of experimentation and metrics-driven product development. It brings scientific evidence to decision… Continue reading on UX Collective »

Starting from a place of inquiry, curiosity, humility.Photo by Tranmautritam from PexelsThe “Everyone’s a Photographer” ProblemAs Product Managers, there’s a fine line between being the “CEO of the product” and getting into the pixels of a design. We write user stories that define the needs the user..

Weekly curated resources for designers — thinkers and makers.“One of the fundamental forces behind my journey is the opportunity to connect and collaborate with other designers. Building relationships is a crucial part of what we do. I’ve always been a people person myself. That’s just part of my na..